One can search for professionals from Articles to Carpenter to Architects & Interior Designers to House Designs by category to products to build and furnish your home.
Do I have to have an account to search and view information?
No, it is not required to have an account to search. However, to view the professional details or to bookmark your favorite designs or to shop, one is required to register. We encourage you to register to get access to the complete functionality of the Homergize.
How do I search for products shown in a design?
At this point, one cannot search for products directly from the design.
Signing up with Homergize is extremely simple. One can sign-in using one of your social network login’s such as Facebook, LinkedIn or Google+. In addition, one can sign in using an email address.
Why do I need to sign up?
Homergize provides a number of interesting functionality for a great user experience to either identify professionals & designs or to shop for products to either build or furnish. To access these one needs to sign-up and there is no cost for signing up.
What do I do if I have forgotten my password or if my password does not work?
Click on the “Forgot my password” link to reset your password.
How do I reset the password?
Click on the “Forgot my password” link to reset your password.
If I sign up will I get notified with promotions and discounts?
When you sign-up you will be able to benefit from promotions and discounts on products as well as receive notifications on new product launch and articles.
What is the policy on privacy and protection of my information?
Homergize places utmost importance on protecting the users information in addition to adhering to the users privacy setting.
How do I edit my profile?
Click on “My Profile” link in the “Hello User” dropdown to edit your profile.
How do I save designs to my account?
Click “Bookmark” button to save designs to your account.
How do I view my reviews?
Click “My reviews” in your account settings to view the saved designs.
Protection of users privacy is of prime importance for Homergize. Homergize has a stringent policy to protect user data at all times.
You can look for professional ranging from Electricians to General Contractors to Architects & Interiors. The complete listing is provided in the Hire A Professional page or Find A Professional page.
How do I search for professionals?
Click on top of “Hire A Professional” drop down menu or “Hire A Professional” icon in the Get Started section of the home page to take you to “Find A Professional” page to search for a professional.
What does the rating signify?
Professional are rated on a number of factors on a scale of 1-5 with 1 being the lowest and 5 being the highest. Higher the rating better are the skills and services of the professional.
How do I hire a specific professional?
Once you have identified a professional, click on Hire This Professional button, which will take you to “Hire This Professional” page. Complete the fields on the page in addition to providing a brief of the requirement. Once this is done click “Send Request” The information provided will be sent to the professional who will then reach out to you. Alternately, you can directly call the professional on their listed contact number. One needs to be signed-in in order to send a request or to view the contact details.
Do I need to pay Homergize when I hire a professional from the Homergize site?
No, you don’t pay to Homergize to hire the professional. You can directly negotiate with the professional for your project and pay them directly. Homergize does not ask the Professional for any payment either. We however, would like you to provide feedback on the professional once the project is completed.
Why do I need to rate the professional once the work is completed?
Rating the professional is not mandatory however, we request you to take time to provide your feedback once your project is completed. Rating provide an insight into the professionals capabilities as well and keeping it current for the benefit of all Homergize users.
Can I send a message to more than one professional?
Yes, you can send a message to more than one professional.
Can I reach out to the professional directly?
Yes, you can reach out to the professionals directly. You can get their contact information once you have signed in.
Does Homergize employ any of the professionals?
No, Homergize does not employ any of the professionals listed.
Design Ideas sections has a wonderful collection of all house designs that are curated and listed by category that once can get inspired from. It also provides further links to the Architects or Interior Designers profile page where the user has the option to view all projects executed by that Architect or Interior Designer.
A number of features are available to the user to either bookmark the design, like it or share it on their social network.
What are the categories that I can look at?
The categories listed are Living Room, Family Room, Kitchen, Dining, Master Bedroom, Children’s Room, Foyer, Elevation, Bathroom, Outdoor & Landscaping, Pooja Rooms, Bars, Swimming Pools, and Home Theater
How do I save any of the designs?
You can click the bookmark button to save any design. However, you must be logged in to do so.
How do I like a certain design?
Under the design, a number of icons are provided including the like icon. Click on the appropriate icon to like the design.
How do I pin a certain design?
Under the design, a number of icons are provided including the pinterest icon. Click on this icon to pin the design.
Can I purchase some of the products used in the Design?
Not yet. Please watch this space for updates.
How do I see more designs by the same Interior Designer or Architect?
The profile page of the Interior Designer or Architect has a “View Projects” button. Clicking this button will take you to all the projects executed by them.
Can I reach out to the Interior Designer or Architect?
Yes, you can reach the Interior Designer or Architect directly. In order to get the contact details, you will need to be logged in.
Blog section is a treasure trove of articles listed by various categories in addition to providing Do-It-Yourself (DIY) or Do-It-For-Me (DIFM) tips and guidelines. There is a steady stream of articles and interviews with Architects and Interior Designers.
Do I need to be signed in to view blogs?
Yes, you need to be signed in to view the articles or interviews.
Who contributes to Blogs?
Homergize works with a number of content writes for the articles and interviews.
Can I contribute to by writing articles?
You can contribute articles to Homergize and they will appear in the Let’s Talk section. Alternatively, you can create a thread in the Let’s Talk section and contribute directly.
Can I reach out to the article contributors directly?
If you would like to reach out to any particular contributor, please write to us at firstname.lastname@example.org
How does an article or blog become a featured article?
Homergize curating team identifies the appropriate based on certain factors to designate it a featured article.
Shipping is charged on a product-by-product basis. In some cases, shipping is charged separately and in others shipping is included.
What shipping options are available?
Currently, there is only a standard shipping option.
Which shipping carrier do you use?
Homergize uses a numbers of reputed shipping carriers for delivery of the products. The criteria to pick a carrier is dependent of the product category, attributes and location of pick-up and delivery.
Do you have overnight shipping?
Currently, we do not offer overnight shipping.
Do you offer gift wrapping on items?
Currently, we do not offer gift wrapping of items.
Do you deliver to different cities?
Yes, we do deliver to differenct categories. There are however, certain product categories that are specifically intra-city.
How can I track the order?
Under the My Orders section, there is a link provided to track the orders.
How do I ship items back?
Homergize operations team will provide necessary instructions on shipping items back.
Who pays for the returns?
Homergize operations team will provide details on returns.
Can I buy online and pick up in-store?
Currently, we do not offer in-store pick-up facility.
What is the standard time line for Product Shipping?
Most product ship within 2-3 business days of order placed. Any exceptions will be mentioned on the product details page.
Products can only be exchanged is they are either damaged or if a wrong product is delivered.
How do I exchange an ordered product?
If a wrong product is delivered or if the product delivered is damaged, please contact Homergize within 24 hours to initiate the process for exchanging the product. You can send an email to email@example.com or connect us via chat option available on Homergize.com or call us at +91 7899956600.
What information or paperwork do I need to show to exchange an ordered item?
Homergize support team will assist you in securing the appropriate paperwork to initiate the exchange process. You can send an email to firstname.lastname@example.org or connect us via chat option available on Homergize.com or call us at +91 7899956600 to provide the details of the product that needs to be exchanged with the reason for exchange.
Who will bear the shipping cost of the Product that is being exchanged/replaced?
Homergize and/or the merchant will bear the cost for shipping when a product is being exchanged or replaced.
How soon will the review of the damaged product happen after receiving it from the customer?
Damaged product will be reviewed within 2 business days of receiving the product from the customer. The customer will be notified on receipt of the damaged product.
When will the replacement of the damaged product happen?
The replaced product will be shipped within 3-5 business days after review.